Des Moines, West Des Moines water works close offices to public

    Lawmakers are seeking a national moratorium on drinking water shutoffs. (Photo courtesy of Des Moines Water Works)

    Both the Des Moines Water Works and the West Des Moines Water Works have closed their offices to the public, so payments will need to be made online or by phone or mail.

    Des Moines Water Works also has suspended home service calls except for emergencies. The utility serving nearly a half-million people also won’t cut off anyone’s service for deliquent bills for now.

    The changes are in response to the COVID-19 outbreak.


    Perry Beeman
    Senior reporter Perry Beeman has nearly 40 years of experience in Iowa journalism and has won national awards for environmental and business writing. He has written for The Des Moines Register and the Business Record, where he also served as managing editor. He also is former editorial director of Grinnell College. He co-authored the recently published book, "The $80 Billion Gamble," which details the lottery-rigging case of Eddie Tipton.